Fantastic Customer Service
This is the first time I've used a storage facility. Unless you're moving, I really believe if you are paying to store your stuff, then you have too much stuff and should get rid of it. I chose this place primarily due to proximity, however, the other main reason was the 5 star review it received, and it did NOT disappoint. I originally came in on Friday to set up the storage, however, I was greeted by a very pleasant woman who was taking care of another customer. I decided to come back on Saturday morning. Again, I'm a believer in that people who love their job will show it in the first 1 minute, kind of like a relationship-you know if it's going to be pleasant or not. Ms. R. Daniels is the property manager, and takes customer service above the level it should be, and should be noted and rewarded for such excellent work. She made the transaction and customer experience so pleasant, it was almost working like family. I just wish people could be and work like her. I would suggest that she teach a customer etiquette course to fellow co-workers, as she is leading the way. If I were her superiors, I would reward her with a RAISE for such exemplary service (that's a hint albeit it subtle). I will recommend the facility, led by Ms. Daniels, without reservation and to the highest regard. Thank you Ms. Daniels for an excellent job well done!! R. Palmer
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Robert Palmer