Not happy with the unit
I booked an inside unit online thinking it was climate control. I get to the property and Donna was very nice but not very helpful in the fact I should have been getting a unit that was comparable to what I had. She looked my account up and everything...it said I had two other climate controlled units. But it wasn't until actually going over to look at the unit, I asked oh these aren't climate controlled? And she informed me they weren't and they don't even have any available at that property. At this point, I had already started moving my stuff in. BUT, it probably would've been most helpful to suggest giving me a refund and me going to another property nearby. I did see other places that had them available. So now I'm just salty every time I pull up to this property and access my storage because it's like working outside. I have to sweat like a pig. My stuff is going to be somewhat ruined due to being in the heat. I asked Donna if there was anything I could do but I felt stuck being all my stuff was moved in and I was locked into this contract.
Recommended No
price2/5 (a little steep)
service3/5 (helpful)
cleanliness2/5 (somewhat dirty)
- Dee