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Customer reviews
4.2 out of 5 stars - based on 20 reviews
16 - 20 of 20 reviews is Showing
Easy to reserve
Good location and large 20x30 units
- Cyril
The manager that works at the location...
The manager that works at the location I am renting from was very nice but the quality of my storage unit is very poor after I moved allot of my things into the unit I tried to shut the door to my unit and noticed that my door is broken. When I tried to close the door to my unit the place when you put the lock only has to bolts that holds the price on that is for the lock mine only has one i spent about 20 minutes trying to shut the door and unjam the door and hurt my self. I eventually got the manager and asked her to come help me shut the door and that took us about another 15 minutes and finally got the door shut.
- Kale Rudat
ridiculous
i specifically stated i was parking a uhaul when signing lease; 2 days later mngmt gives me 16hours to remove truck or get it towed.
- montana
Literally just reserved a spot
Literally just reserved a spot, spoke with staff, confirmed my storage, went peraonally over to check it out, paid for it then received an email days later thanking me for using Public Storage and that this was my move out notice. Called online support and was told I had to call the office instead. Jeez, dudes. Rating will change if this gets fixed, but this isn't endearing me much.
- Jeremy Z
THE WORST STORAGE AND CUSTOMER SERVICE I HAVE EVER ENCOUNTERED.
This storage facility and the corporate office customer service is the worst all the way from the manager of the facility to the corporate this place is the worst .I would strongly recommend that unless you like being hung up on and your entire day wasted find a different storage facility.
- Ellen & Michael Kramrich
