Showing 11 - 15 of 15 reviews
Review of Public Storage Customer Service
My last visit consisted of renting additional space. The Manager was making her rounds to ensure all property was secure. I had to wait which was no problem. I knew she didn't have a cell phone when making her appointed rounds. She was professional, approachable, very knowledgeable, knew my needs and concerns. I was hoping for a reduced rental price since I already had a rental space. I am paying what was requested. The area is secure, and I know my property is well cared for. Thank you for taking care of this Retiree! V/R
- Steven Lee Cantrell
Lady was courteous,professional and a great person
Would recommend to anyone
- James Young
Greeted with kindness all reservations
Awesome storage great customer service
- Courtney
Very fast and very professional
Very fast and very professional
- Burt Williamson
Good Storage facility
Employee was knowledgeable about what size unit I would need. I was pleased with all except the fact of hidden fees she didn't disclose to me until once I was preparing to sign my papers. There was a one-time administrative fee and you have to purchase rental insurance policy with them. I didn't like that was shared at the end of my transaction. Also I find out the prices stated online aren't the same as when you go into the office. I found that misleading and the price was significantly higher in office. I am hoping to not have to store my belongings very long. A 5x15 is $71.00 a month. To me that is costly.
- EL