Public Storage - North Tonawanda - 3420 Niagara Falls Blvd

16 - 20 of 25 reviews is Showing

• March 11th, 2017

  I had my first experience at public storage today, and I was very pleased. The employee working was clearly knowledgeable not only on the unit sizes and what they can hold, but also on necessary products to keep my items safe. The employee suggested a mattress cover, and I thought that was a great idea. I was walked to my unit to be sure the size was correct, and also was asked to install my lock myself to ensure I was able to operate the door/lock. I feel my items are secure in this unit. Upon entering for my appointment, another man was in line behind me. Before walking me to my unit, the employee on site asked the man to please wait outside for security purposes and the door was locked. While filling out paperwork, I was asked who would be allowed access to my unit, which also made me feel secure knowing this is documented. I would recommend this storage unit site to anybody in need!

  - Trina Neuman

• June 21st, 2016

  Customer Service That Deserves 10 stars!!!

  My experience with Public Storage was some of the best customer service I've ever experienced. Friendly well knowledge staff that makes the whole experience, just that more enjoyable. Chris the General Manger took the time to cater a space to my needs on such a short time span. Really helped me out. Thanks again.

  - Junior Brown

• January 21st, 2016

  Smooth and Efficient

  First time for me, so I wasn't to sure what to expect. Made on line reservations, got there and everything went great. He showed us the storage room size I reserved and after seeing it I realized it wasn't large enough for my needs and increased to the next larger size with no problem. Staff was very helpful and covered everything very well. It was pleasure doing business with them and would recommend them to anyone looking for a storage facility.

  - Lorrie

• March 30th, 2021

  Quick and Easy

  Very Clean quick and convenient totally recommend

  Recommended Yes

  price4/5 (good value)

  service4/5 (very helpful)

  cleanliness5/5 (squeaky clean)

  - Laura F

• February 5th, 2020

  Staff helpful and pleasant.

  Staff helpful and pleasant.

  - Michael Corbi

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