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Customer reviews
4.67 out of 5 stars - based on 69 reviews
56 - 60 of 69 reviews is Showing
Customer service was great
We are pleased to have used this storage
- Phil
The staff was super friendly
Great knowledgeable and helpful staff
- Ariana
the young people who represent public...
the young people who represent public storage when there no managers around lack custom service experience.
- Nadine Katibloo
I felt like I had to purchase...
I felt like I had to purchase insurance. I thought that I had coverage. Wished I would have known so I could check before I went in. It would have saved a trip to stop the coverage. And get some garbage cans. I don't expect big ones. Just small ones.
- PJ
Repeat customers don't need the whole script
It's a nice clean facility, and the procedure is very smooth to rent a space. My only reason for not giving 5 stars is this: I am an experienced renter from Public Storage, who already has a unit at the property in question, and had reserved my unit online; I should not have to listen to the entire sales script when renting a new unit. I'm all for hearing the legal requirements as necessary to sign the contract, but I don't need to hear all about the various amenities and complete an extensive survey about my unit's proposed contents "to ensure you get the right size space."
- Kristen C.
